One of the first serious programs I got with my Mac Plus years ago was Adobe’s PageMaker. I loved that program and used it to create a number of books for the workshops I was doing. It was low cost, did a great job, and produced a great looking book. I got a number of compliments on my material… mostly because of PageMaker and my Apple Laser Printer.
But just a few days ago I got a copy of Photoshop Elements 10. And I was not too impressed with the Adobe of today.
Let me explain. I use two computers in my business, one is a Windows XP and the other is Windows 7, 64 bits. That Windows 7 computer replaced my other Windows XP computer when the microprocessor died. And guess what… some software will no longer run on that 64 bit machine.
Since my XP computer died right in the middle of some work I just ran down to the local Best Buy and got one of their off the shelf Dell computers… never realizing it was a 64 bit machine.
Anyway, my other XP computer has Adobe Photoshop CS2 which I use a lot… mostly for it’s action scripts. But often I want to change some other Photoshop images without having to move from one computer to the other. So that’s why I decided to get Photoshop Elements. It’s pretty easy to use and while it doesn’t support action scripts, it has just about everything else I want for some quick changes to a Photoshop image. And the price at Amazon was pretty good.
Well, the box had three DVDs and a note on each saying to install Windows start with Disc 1 and to install on a Mac start with Disc 3. Nothing about Disc 2.
But Adobe did say that if you have trouble “See http://www.adobe.com/go/learn_installpse10_en for comprehensive information on installing Photoshop Elements from your installation disc.”
When you go to that page the title is “Install | Premiere Elements | Photoshop Elements | Windows | Mac OS
The thing is that Adobe only tells you how to install Premiere Elements. And then they ask if this was helpful. Since I responded to Adobe’s question: “Was this helpful” they have added a small note that says: “Note: Although this document has screenshots for Adobe Premiere Elements, you can use the same procedure for installing Photoshop Elements.”
My suggestion is that when you offer advice to your customers make sure that it’s easy for them to use. Space on a website is no longer a problem so don’t try to make your customers figure out what to do… make it clear to them.
My sincere thanks for the helpful info above, being of a certain age I’d never have looked at the micro-writing on the three discs to discover that I needed to use Disc 3 to install Elements 10 onto my iMac with OS 10.6.8.
Keep doing what you’re doing, All my best wishes
Iain F Tinkler.